I've just observed someone giving court testimony remotely via Microsoft Teams on a laptop. To do with a minor road incident thingy. Quite enlightening though. What a shambles. It wasn't the software that was a shambles but everything else. Though the fact that the law is done through an app nowadays is partly why everything else was a shambles.
People getting sent e-mails explaining how to 'attend' the same morning the hearing is scheduled for and when they check their e-mail, it's not even been sent. Alleged whiplashee's brief jumping on the the fact that someone was heard saying 'stop sniffing' by going 'Who's that? Is there someone else in the room? I heard a woman!' before having to accept it was a court clerk. People having to defend inconsistencies in their 'witness statements' because giving a good account of a chaotic incident after the fact to a car insurer over the phone when you're really tired is problematic.
If Gabriel García Márquez was still alive he could write a book called 'Justice in the Time of Covid-19'. Subtitle: there's an app for that!